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Is it safe for me to use my credit card when I order?
Absolutely. We use the latest banking technology that handles your transaction without anyone even seeing your credit card number or information. We take security very serious and have numerous measures in place to guarantee a safe transaction. 

Do you accept COD payment for orders?
No, we do not take COD orders. We apologize for any inconvenience this may cause.

How will my product be shipped?
All orders will be shipped via UPS or United States Postal Service.

How long will it take to receive my order?
Shipping within the continental United States takes between 5-10 business days after you place you order. International shipping times vary by location.

What is your return policy?
All items can be returned for a full refund (minus shipping) as long as the return takes place within 30 days of your order and the product remains un-opened. If your order is past 30 days or you have opened your product, it cannot be returned.

Do you take international orders?
In many cases we are able to ship internationally, however, you MUST contact us first to request a shipping quote for your location

Do you accept purchase orders?
If you are interested in purchasing our products for your school or organization, please email us a copy of your purchase order to support (at) kidsbasketballcoaching.com. We will contact you to verify your account information as well as to arrange payment.

How can I place my order if I experience difficulties with your website?
If you should have any difficulties placing your order online, please send us a message to support (at) kidsbasketballcoaching.com and we will be happy to assist you one-on-one.